1. What services do you offer?
We specialize in high-quality real estate photography, including interior and exterior shots, aerial (drone) photography, virtual tours, video walkthroughs, and twilight photography to showcase your property in the best light.

2. How do I book a photoshoot?
Booking is easy! You can schedule a session by contacting us via phone, email, or through our website’s booking form. We recommend booking at least 48 hours in advance to secure your preferred time slot.

3. What areas do you serve?
We primarily serve The Knoxville Metro Area, but we are available for travel depending on the project. Additional travel fees may apply for locations outside our primary service area.

4. How should I prepare a property for a photoshoot?
To ensure the best results, we recommend cleaning and decluttering each room, opening blinds for natural light, turning on all interior lights, and ensuring that all outdoor spaces are well-maintained. We provide a preparation checklist to help guide you before our arrival.

5. How long does a photoshoot take?
The duration depends on the size of the property and the services requested. Typically:

• Standard home photography: 45 minutes – 1.5 hours

• Video walkthroughs: 1 – 2 hours

• Aerial/drone photography: 30 – 45 minutes

• Virtual tours: 1 – 2 hours

6. When will I receive my photos?
We deliver high-resolution edited images within 24-48 hours. Video walkthroughs and virtual tours may take an additional 24-48 hours, depending on the complexity of the project.

7. What are your pricing and payment options?
Pricing varies based on the services selected. We provide transparent pricing upon inquiry. Payments can be made via credit/debit card, PayPal, or direct bank transfer. Full payment is required upon delivery of the final images.

8. Do you offer same-day or rush delivery?
Yes! If you need expedited delivery, we offer a same-day or rush service for an additional fee. Let us know in advance, and we’ll do our best to accommodate your needs.

9. Can you retouch images?
Absolutely! We offer sky replacement, and minor retouching services to enhance the presentation of your listing. Additional fees may apply depending on the extent of the editing required.

10. What happens if I need to reschedule or cancel?
We understand that schedules change. Rescheduling is free if done at least 24 hours in advance. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

11. Do you offer package deals for real estate agents?
Yes! We provide exclusive package deals and discounts for real estate professionals looking for ongoing photography services. Contact us for customized pricing.

12. How can I contact you for more information?
Feel free to reach out via:

• Phone: (865) 963-9754

• Email: leisermedia@gmail.com

• Website: www.leisermediagroup.com

We look forward to helping you showcase your property with stunning visuals!